Privacy Policy

Last updated: June 11, 2026

This service is a private space to talk through a hard time in your relationship. The conversations you have here are personal, and we treat them that way. This policy explains what we collect, why, and the control you have. We keep what we store to a minimum, and we never sell your data.

Not therapy or medical care

This is a coaching service, not therapy, medical, or crisis care, and it does not create a doctor– or therapist–patient relationship. If you are in danger or crisis, contact your local emergency services or a crisis line.

What we collect

Your messages. The conversation you have with the coach, so the coach can respond and so you can pick up where you left off.
Your email and account. If you sign in with Google or an email link, we store your email address and a sign-in identifier. We do not store a password (sign-in is by Google or a one-time email link).
Subscription & payment. If you subscribe, payment is handled by Stripe. We receive your subscription status and billing dates; we never see or store your full card number.
Basic usage events. Lightweight, non-identifying counts (for example: a chat started, a paywall was shown, a subscription began), tagged with which link or channel you arrived from. These records never contain the content of your messages.
Technical data. Standard information your browser sends (such as IP address), used for security and rate-limiting.

How we use it

To provide the coaching conversation and save it for you.
To create your account and let you resume on another device.
To manage your subscription and provide support.
To keep the service secure and prevent abuse.
To understand, in aggregate, how well the service helps people.

Who we share it with

We do not sell your personal information. We share it only with the providers that make the service work, and only as needed:

Anthropic — processes your messages to generate the coach's replies.
Supabase — securely stores your account, conversations, and subscription state.
Stripe — processes payments and manages your subscription.
Email/sign-in provider — sends your one-time sign-in link.

We may also disclose information if required by law, or to protect the rights and safety of people using the service.

How long we keep it

We keep your account and conversations while your account is active so you can return to them. You can delete everything at any time (see below). We may retain limited records we are legally required to keep (for example, billing records held by Stripe).

Your choices and rights

Delete your data. Open your account and choose Delete my account & data. This cancels any active subscription, erases your saved conversations, and removes your sign-in.
Manage billing. Update your card or cancel anytime from your account, via the Stripe customer portal.
Email. Any non-essential email includes an unsubscribe link; you can opt out at any time.
Access or questions. Contact us using the details below to request a copy of your data or ask a privacy question.

Security

Conversations are stored server-side with access restricted to the application; the browser cannot read other people's data directly. Connections are encrypted in transit. No system is perfectly secure, but we work to protect your information and to collect as little as we can.

Cookies

We use only the cookies needed to run the service: a secure cookie that keeps your chat session bound to your browser, and, if you sign in, the cookies that keep you logged in. We do not use third-party advertising cookies.

Children

This service is intended for adults and is not directed to children under 16. We do not knowingly collect information from children.

Changes

We may update this policy from time to time. When we make material changes, we will update the date at the top of this page.

Contact

For privacy questions or data requests, contact us at relationshipresetformula@gmail.com.